CANCELLATION POLICY

Please read my cancellation policy carefully. By booking, you are accepting these terms. I require 48 hours notice when canceling or rescheduling an appointment. Canceling or rescheduling after that timeframe will result in a fee of 50% of the service value. This fee helps me cover product costs, over head costs, fees, and my time. Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services & the stylist goes unpaid. Our appointments are confirmed 72 hours in advance via text and email because I know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply. No show/no calls will be charged a no show fee of 100% of the service value barring very rare circumstances like hospitalizations or true emergencies. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping my schedule filled, allowing me to better serve everyone. No refunds- Since this is a service provided. I can not take back my time, labor, color & overhead costs of performing a service. Redos- If you're dissatisfied with your results, I’m happy to make corrections! However, redos do not cover changing your mind! Redos are permissible within 7 days after your last appointment. If these terms are not acceptable to you or are not something that you feel comfortable with or that you would be able to uphold, that’s ok, but we may not be the right fit